Post Message
Post Message Help
We’re sorry, but we were unable to complete your request at this time.
If you continue to receive this error for more than 48 hours, please contact our Customer Care team. We apologize for this inconvenience.
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[JR: You have GOT to be kidding me! 48 hours? What kind of service is this? Crappy!]
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[JR: Update 0641 AM still broken!]
[JR: Update 1030 AM still broken!]
[JR: And, good luck finding any contact information for the “Customer Care team”!]
[JR: Update 1730 STILL broken!]
[JR: Update MONDAY! 0221 — still broken!]
[JR: Monday 0915 Still Broken!]
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Chat InformationPlease wait for a Yahoo! agent to respond.
Chat InformationYou are now chatting with Mitch
reinkefj: ?
Mitch: Hi! Welcome to our Yahoo! Mail Live Chat service. I’m glad you’ve joined us.
Mitch: Thank you for providing us the details of your issue.
Mitch: In my understanding, the Yahoo! Groups post and email to group members has been broken since Saturday. Is this right?
reinkefj: yes
Mitch: I appreciate you making us aware of this situation. I’m glad you let me know about it.
Mitch: Since your issue is with Yahoo! Groups, you need to contact them to be able to get the correct assistance.
reinkefj: The error message says: “We’re sorry, but we were unable to complete your request at this time. If you continue to receive this error for more than 48 hours, please contact our Customer Care team. We apologize for this inconvenience.”
reinkefj: BUt no indication where to take it.
reinkefj: You make it sound like you’re not “Yahoo”?
reinkefj: ?
Mitch: This live chat is for Yahoo! Mail technical issues.
Mitch: Since your issue is with Yahoo! Groups, you will need to contact Yahoo! Groups Help Team.
Mitch: Click here to contact Yahoo! Groups Help Team.
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Thank you!
Hello Ferdinand,
Your submission was successful.
Thank you for contacting Yahoo! Customer Care. We’ll get right on this! You can expect a response from us within the next 24 hours.
Sincerely,
The Yahoo! Customer Care Team
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[JR: ARGH!]
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From: egroups-feedback@cc.yahoo-inc.comSubject: Thank you for contacting Yahoo! Groups Customer Care (KMM150828378V76817L0KM)Date: June 8, 2009 12:00:30 PM EDTTo: reinkefjReply-To: egroups-feedback@cc.yahoo-inc.com
Hello,
Thank you for contacting Yahoo! Groups Customer Care. This is an automated response informing you that we have received your request for assistance. Please do not respond to this email.
Your issue is important to us. You will receive a response from a Customer Care Representative within the next 24 hours that will directlyaddress the issues you have submitted to us.
In the meantime, if you haven’t already, please check our support pages located at:
http://help.yahoo.com/l/us/yahoo/groups/original/
If you can’t find your answer there, you may well be able to get helpfrom other users. There are three places on the Yahoo! Network, whereusers are helping other users get answers to their questions about Groups:
1) Yahoo! Answers: Just ask a questions about Yahoo! Groups and waitfor the answers to come to you.
http://answers.yahoo.com/dir/?link=list&sid=396546285
2) Moderator Central: Discussion boards and more where moderatorsshare tips and tricks.
http://moderators.groups.yahoo.com/
3) Groups about Yahoo! Groups: User run groups about Yahoo!Groups.http://help.yahoo.com/help/us/groups/groups-81.html
Thanks again, and please expect a response from us soon.
The Yahoo! Groups Team
[JR: Does ANYONE read this automated trash!]
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Hello,
Thank you for contacting Yahoo! Groups Customer Care.
I understand that you are receiving an error message when trying to postmessages to your Yahoo! Group via the group’s Web interface. I apologizefor any inconvenience this has caused. We are aware of this situationand our engineers are further investigating the issue.
As a workaround, if your message contains any special characters, forexample a dollar sign or a British pound sign, please try removing them and posting your message again.
Again, I apologize for any inconvenience this has caused you. If you have any other questions or concerns, please let us know. We’re always more than happy to help and we appreciate all feedback that helps us identify ways to constantly maintain and improve our services.
Thank you again for contacting Yahoo! Groups Customer Care.
Regards,
Solomon
Yahoo! Customer Care
Be sure to check the Official Yahoo! Groups Blog for more informationand the latest updates about Yahoo! Groups.
http://www.ygroupsblog.com/blog/
Original Message Follows:————————————-
Mail-Id: w2.help.re1.yahoo.com-/l/us/yahoo/groups/original/ownmod/forms/general.html-1244476740-3547
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ARGHHHHhhhhh!!!
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[JR: Sent via the OLD Yahoo message editor. (Hyperlinks are plain text. Can't click on them. Format is ugly.) But it's out!]
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