Category Archives: JLINKEDIN

JLINKEDIN: Berrios, Peter [MC2008] CSOC Supv at Alice USA

2016-Nov-27

https://www.linkedin.com/in/peter-berrios-760b7a130

Berrios, Peter [MC2008] 
Customer Service Operations Center Supervisor at Alice USA
Bronx, New York
Telecommunications

Summary

Highly experienced leader with 11 years of experience providing customer support in a busy contact center environment for a major Telecommunications Company. A self-motivated professional with expertise working in high pressure and competitive environments. An articulate communicator with the ability to motivate others through leadership and strategic planning. Seeking a leadership role with an organization where I can enhance productivity and apply my core competencies such as: strategic planning, attention to details, team building, budget management and leading management team.

Selected Areas of Expertise:

  • Call Center Management
  • Skills Based Routing
  • Genesys Administrator
  • Business Continuity & Vendor Management
  • Workforce Management
  • Aspect eWFM and Aspect Empower
  • ACD/IVR Management
  • Team Building, Leading, Mentoring & Motivating
  • Lean Management
  • Continuous improvement
  • Call Center Flow & Routing Design 
  • Operations Planning 
  • Cost Reduction / AvoidanceExecutive
  • Leadership Presentations 
  • Process & Performance Improvements
  • Six Sigma White Belt

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JLINKEDIN: Thompson, Daniel [MC2016] Manager at Land Plans

2016-Nov-06

https://www.linkedin.com/in/daniel-thompson-9a732812b

Thompson, Daniel [MC2016] 
Manager at Land Plans
Astoria, New York
Design

# – # – # – # – #  2016-Nov-06 @ 12:49  

JLINKEDIN: Trocciola, John [MC1963] Senior Technical Consultant at SRA

2016-Oct-31

https://www.linkedin.com/in/john-trocciola-904a25130

Trocciola, John [MC1963] 
Senior Technical Consultant at SRA, a CSRA company
Renewables & Environment

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Dear John,

             I believe that John is a member of the Class of 1963.

                                 Mike

McEneney, Mike (MC1953)

[JR: Thanks, Mike. Much appreciated.]

# – # – # – # – #  2016-Oct-31 @ 16:44  

JLINKEDIN: Johnson, Jaylesha [MC2011] Exec Mgr Price Waterhouse

2016-Oct-24

https://www.linkedin.com/in/jaylesha-johnson-00065b12a

Johnson, Jaylesha [MC2011]
Senior Operations Executive Manager
Price Waterhouse Management Consultants
Houston, Texas
Human Resources

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JLINKEDIN: Lathrop, David [MC2015] Financial Advisor at Empire Wealth Strategies

2016-Sep-28

Lathrop, David [MC2015] 
Financial Advisor at Empire Wealth Strategies
Nyack, New York
Financial Services

Summary

I am an enthusiastic and determined Financial Advisor at Empire Wealth Strategies. My goal as an advisor is to improve my clients lives by offering them guidance to help them reach their financial goals. I am also a MS Finance student at Baruch College and will be graduating in December of 2016. I graduated Manhattan College with a double major in Economics and Finance.

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JLINKEDIN: Etienne, Gregory [MC2016] Estimator at Tishman

2016-Sep-27

https://www.linkedin.com/in/gregory-etienne-a71190128

Etienne, Gregory [MC2016] 
Estimator at Tishman Construction, an AECOM Company
Brooklyn, New York
Construction

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JLINKEDIN: Grunstra, William [MC1993] Senior Project Manager at Siemens

2016-Sep-26

https://www.linkedin.com/in/william-grunstra-07329b127

Grunstra, William [MC????] 
Senior Project Manager at Siemens
Teaneck, New Jersey
Electrical/Electronic Manufacturing

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Dear John,

              I believe that William is a member of the Class of 1993.

                  Mike

McEneney, Mike (MC1953)

[JR: Thanks, Mike. Much appreciated.]

Grunstra, William [MC1993] 

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